Do not make any reference to AJ Tix, or any of our events on social media, or fan-page groups.

Never contact a venue to ask questions directly. Please refer your questions to AJ Tix.

Do not forward our emails anyone and do not allow anyone to use your account.

Do not allow anyone to collect tickets on your behalf, passing along tickets to anyone else is strictly forbidden.

Be friendly and polite to Box Office staff and make no mention of free or complimentary tickets at the venue.

Please always follow the collection instructions detailed in the listing, the PDF ticket and the confirmation email.

Members must book a seat-filling booking once every 12 months and not cancel any of their first 3 bookings.

Members can cancel up to three bookings per year and must always provide us with at least 3 hours notice.

Please collect tickets for anything you book 30 minutes ahead of start time.

Always bring a print or screen grab of your PDF confirmation and have it ready to show when collecting tickets.